Hawaii Private Transportation
Hawaii Private Transportation Health Information
Do we need to know anything about you?
We request that all guests disclose any relevant medical conditions, allergies, or physical limitations at the time of booking, and no later than 48 hours prior to their tour. This helps us ensure that we can make reasonable accommodations where possible. Guests who fa to disclose relevant medical information may not be able to participate in cer in activities. Please be aware that we reserve the right to assess whether a guest can safely participate in rtain activities, and accommodations may not be possible in some situations.
While we do not require in-depth screenings or physical assessments, some activities may require additional health-related considerations. For example, water sports, hikes, and certain other strenuous activities may have specific hea h-related restrictions that guests must be aware of before booking. We recommend researching these activities in advance.
Are there any restrictions or accommodations?
While there are no general health-related restrictions for participation in most of our tours, guests must be able to physically enter and exit the vehicle without assistance. We welcome mobility devices such as wheelchairs or walkers, provided they are collapsible, und 50 lbs, and can be safely stored within the vehicle. However, please note the following important details:
- The Arizona Memorial does not allow mobility scooters for safety reasons.
- Some portions of the Battleship Missouri may not be accessible to guests with mobility limitations.
- Waimea Valley waterfall requires guests to be able to swim if they wish to enter the water.
- Not all areas allow mobility devices (e.g., the Arizona Memorial) for safety reasons, but we will try to accommodate as we reasonably can.
- If mobility devices or accommodations are required, please inform us at least 48 hours in advance.
- If we are unable to accommodate specific needs due to third-party restrictions or other factor we will provide a full refund, provided advance notice was given.
- Failure to provide notice may result in cancellation without a refund.
How do we handle medical response?
Our team is trained in First Aid and CPR, and some staff members hold additional lifeguard or ocean safety certifications. In the event of a medical emergency, our team will provide basic first aid care up to their level of training. However, if a situation exceeds the scope of their training or requires advanced medical intervention, emergency services will be contacted immediately.
Guests are responsible for all medical costs incurred, including those resulting from accidents, injuries, or illnesses during the tour. By booking our services, guests agree to release Halia Tours and Transportation from any liability regarding medical or emergency situations.
What COVID policies are still in place?
We continue to monitor and follow state and federal guidelines related to COVID-19. While most restrictions have been lifted, we still maintain our commitment to cleanliness and safety during our Hawaii private transportation:
- Vehicles will be cleaned thoroughly after every tour.
- We will continue to air out vehicles at each stop and disinfect any touch-points after tours involving guests showing signs of illness.
- Our guides will wear masks if they feel ill or upon guest request. If a guest requests a guide wear a mask, the guest will be required to wear one as well for safety.
Do third parties have their own protocols?
Who is responsible for any medical costs?
Do certain activities require different abilities?
How much medical care do we provide?
In the event of a medical emergency that exceeds the scope of our team’s certification and training, emergency services will be called immediately. While our staff is trained to handle basic first aid situations, more serious cases will require advanced medical care. Guests are responsible for all costs associated with emergency services, and we strongly recommend obtaining appropriate insurance to cover any potential medical costs.
Is there anything else that you should know?
Are there ever any changes to this policy?
We may update our Hawaii private transportation Health policy periodically to reflect changes in practices or legal requirements as well as any third party partners. Any updates will be posted on this page. We encourage you to review this policy regularly.
If you have any questions about this policy or our health and safety practices, please don’t hesitate to contact us at your convenience. Weʻre always happy to help.
How it all works
- Per Person breakdown
- Cancellation & refund
- Terms & conditions
- more company policies
Choose Route
Pick from iconic destinations like Pearl Harbor, the North Shore, or a majestic Circle Island adventure to perfect your getaway!
Plan By Time
Enjoy a half-day excursion or a full-day adventure. You can go all out with a sunrise-to-sunset tour and make the most of your day.
Tour Locations
Customize your private tour with family favorites, local cuisine, shopping, hiking, and visits to some of the islands best beaches.
Planning your private tours of Oahu, Hawaii
FAQʻs
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Places like Hanauma Bay require specific reservations or have restrictions. So, planning ahead helps you maximize your island experience.
Featured Private Tours
In addition to prioritizing health and safety, we offer flexible tour options designed to match your schedule and interests. We specialize in personalized private transportation and tours throughout Hawaii, ensuring every moment of your adventure is smooth and unforgettable.
Pearl Harbor Tour
- Pearl Harbor National Memorial
- 1 Memorial + City or 2 Memorials
- 6 hour custom private tour
Oahu Transfer Tour
- Up to 7 guests w/ luggage
- Choose from any tour route
- 9 hour custom private tour
Positive impact tour
- 1.5 hour positive impact
- 2-3 activities + 4-6 photo stops
- 12 hour custom private tour
Which Hawaii private transportation service fits your needs? Try our quick tour personality quiz or use the search options in the footer to find the perfect fit for your adventure.