Tour Information and Details

Details and Information

How it all works

Covid-19 Information

If you are traveling or were planning to travel through 2022, you want to check out this page. As we all know, things can change quickly now, so please reach out with any specific questions. Because of Covid-19, there are many changes in the Hawaiian Islands.

Tour Location Information

  • Beaches require a permit for stops longer than fifteen minutes.
    • No stops at any beaches on weekends or holidays.
  • Not all beaches allow Commercial Vehicles or offer permits.
  • Limit of an hour and a half at one beach with a guide.
  • Any swimming will depend on regulations and safety conditions.
  • No commercial operations are allowed in places like Kailua and Waimanalo.
  • Some locations may require some third-party transportation like Hanauma Bay.
  • Many areas around Oahu have restrictions or bans on commercial operations.
  • Only medical bags allowed inside the Visitor Center.
  • The shuttle boat to the Arizona may be canceled at anytime by the US Navy.
  • Arizona Memorial tickets must be reserved in advance.
  • If guests do not have reserved tickets, the tour pickup will be 6am for walk up tickets.
    • If staying outside Waikiki the pickup time will be 5:30am.
    • Walk-up times currently not being given by Pearl Harbor during Covid-19
  • Guests who want a specific ticket time Contact Us for information or visit

Water Activity Information

While we love the water, it does come with inherent risk. To deliver the tour of your dreams, we have posted water specific tour information.

  • Swimming only available at certain locations based on safety conditions.
  • Guests must follow all instructions given by lifeguard.
  • Swimming may be canceled at anytime.
  • Different water sports have different ratios of guests vs. lifeguard.
  • Swimming is no more than 10 guests to 1 lifeguard.
  • Surfing is no more than 5 guests to 1 lifeguard.
  • Must be physically able to safely participate.
  • Equipment and lessons are all rented a la carte through a third party.
    • We can provide snorkels and masks.
  • No swimming within two miles of large shark sighting.
  • If dangerous sharks are sighted, we will exit the water.
  • Guests must disclose any health conditions in advance.
  • Only participate in activities for which you are physically able.
  • Bring any medication necessary for your day.
  • If at any time a guest is ill or injured, notify us immediately.
  • Guest ability will dictate available activities.
  • Please inform us of any limitations or accommodations in advance.
  • If there are any changes to abilities, please inform us immediately.

Local Weather Information

Hawaii is famous for its good weather. While it canʻt always be perfect, itʻs pretty close. However, we have posted details below, so you know what to expect if itʻs not.

  • We do not cancel or refund due to everyday weather events.
    • However, we reserve the right to do so based on safety.
  • Rain, wind, big waves, flash floods, etc. are examples of typical weather.
  • Tours will not operate during Hurricanes or Tropical Storms.
    • Any service must end at least 4 hours before the scheduled arrival time.
  • We will reschedule or refund accordingly if we are unable to deliver the tour.
  • We will contact guests with final go or no go decision.
  • Earthquakes in Hawaii are unpredictable and will be assessed one by one.
  • Tsunami warnings will cancel all operations.
    • All services must end at least 4 hours before expected arrival.
    • If a tour has already begun, we will proceed with our Action Plan.
  • May reschedule or refund you as necessary.
  • Flash flood warnings may cancel any river or waterfall stops.
  • Sometimes advance warnings of event cancelations are not possible.
    • If other components are deemed safe, the rest of the tour will be delivered.
  • These are considered normal weather events.

Tour Service Info

  • All food and drinks may be purchased by guests a la carte.
  • No eating food or drinks without a lid in the van.
  • Must be 21 years of age or older to drink alcohol.
  • Guests may only drink on private property.

  • The age to smoke in Hawaii is 21 years old.
  • Must be 20 feet away from doors or roofs.
  • No smoking at parks, beaches, or on hiking trails.
  • Give wildlife space at all times. Certain animals have specific regulations.
  • Never touch or feed wild animals.
  • All vendors have policies specific to their location.
  • Activities are all priced a la carte and are primarily per person pricing.
  • Please avoid bringing any valuables on tour wherever possible.
  • We are not responsible for loss or damage to guest property.
  • Guests must cancel at least 72 hours before the tour.
  • We do not issue refunds for regular weather events or individual component cancellations.
  • Refunds processed in the manner they are received.
  • We reserve the right to refuse service without refund due to safety concerns or violations of our policies and agreements.
  • We also reserve the right to charge for any damage to our property or that of our partners
    • There is a $350 fee for excessive dirt, fluids, or anything that causes us to hire outside cleaning services.