Hawaii tour safety & liability
This personalized Hawaii tour safety and Liability Waiver outlines the risks, responsibilities, and your acceptance of liability related to our services. Please scroll down to review the full terms and ensure you understand your obligations. So you can take comfort planning Your Custom Private Tours.
Home » Pricing & Policies » Liability Release
By booking Halia Private Tours
By booking a tour with Halia Tours and Transportation DBA Halia Private Tours (referred to as “we,” “us,” or “our”), you (the guest) agree to the following terms and conditions, which apply once you book.
What risks exist on my Hawaii tour, and who is responsible?
You accept responsibility for your participation and understand that tours involve inherent risks.
Activities like hiking, swimming, or boarding vehicles carry the risk of injury, illness, or property damage. You release Halia Private Tours and its partners from liability.
- Risks include injury, illness, or property damage
- Responsibility for personal safety and property
Understanding the risks allows you to prepare fully, stay safe, and enjoy your tour confidently.
What health info should I share before my tour?
Please share relevant health info to ensure we can provide a safe, enjoyable experience.
Disclose conditions, allergies, or limitations (e.g., mobility, heart, breathing) and any planned activities. Non-disclosure may result in canceled participation.
- Inform us of health conditions, allergies, or limitations
- Identify intended activities with specific risks
Providing this information ensures we can tailor support to keep you safe and help you enjoy every activity.
Who covers medical expenses or vacation emergencies?
Guests remain responsible for medical costs, but we provide guidance and emergency assistance.
Emergency services will be called if needed. Guests should have travel or medical insurance.
- Emergency services will be contacted as required
- Guests responsible for medical expenses
- We highly recommend purchasing vacation insurance
Being prepared with insurance and guidance from our team ensures peace of mind while exploring Hawaii safely.
Unsure about your needs? Contact a Personal Guide.
Where do you indemnify Halia Private Tours?
You agree to protect Halia Tours and Transportation from claims arising from participation in the tour.
This includes any claims, damages, or legal costs related to injuries or property damage.
- Indemnify Halia Tours and affiliates from claims
Protecting everyone ensures tours run safely and smoothly for all guests.
Who is responsible for third-party vendors?
We trust our guests to follow rules and waivers of third-party vendors.
Some activities involve other vendors (water sports, attractions). Halia Tours is not responsible for their policies.
- Accept and follow third-party waivers
- Example: Shark cage dives, Kualoa Ranch, etc.
Following vendor policies ensures you can enjoy activities safely without surprises.
- Commercial Tour Restrictions: Some places in Hawaii (like those on the North Shore and Kailua) have special rules for group tours or commercial vehicles. If any of these rules are violated, the tour may be ended immediately without refund.
- Failure to follow safety instructions or laws may result in removal from the tour without a refund.
We trust our Respected Tour Provider Community Policy partners.
How is guest damage to vehicles or equipment handled?
We appreciate that our guests understand they are responsible for repair or replacement of any damaged property.
This includes vehicles, equipment, or third-party property. Charges may include lost revenue due to unusable equipment.
- Cover repair/replacement costs
- Recording devices may be used to identify incidents
Taking care of equipment keeps tours running smoothly and ensures a safe experience for everyone.
Have more questions? Contact a Personal Guide.
Can we take photos of you during your private tour?
Of course! Halia Private Tours may capture photos or videos for promotional purposes with your consent.
Photos taken on Company-owned devices will be shared with the guests for free. Of course, Halia Tours and Transportation or itʻs team is not responsible for damage to personal devices.
- Photos/videos may be used for promotion
- Free touch ups offered
Capture and share memories safely, while helping future guests see what Halia Tours offers.
What are the options for cancellations or refunds?
We are always happy to honor our Refund Policy for cancellations and no-shows.
All booking terms apply as per the Refund Policy.
- Guests acknowledged they agree to all Private Transportation Terms and Conditions
- Agree to the Vacation Refunds and Returns Policy.
Clear policies help you plan your trip with confidence and avoid surprises.
Shop for Island Tours and Local Gifts with confidence.
How are disputes handled and policies updated?
We always aim to handle situations amicably. However, should a dispute arise, Hawaii law governs any legal proceedings unless specifically posted on this site.
Disputes are handled through mediation first, then arbitration if necessary. Invalid provisions don’t affect the rest.
- Mediation/arbitration per Hawaii law
- All tour information policy updates posted online
You can book knowing there’s a fair process and transparency if changes occur.
Questions? Contact a Personal Tour Guide.
If you have any questions about this waiver or our services, please do not hesitate to contact a personal guide. By proceeding, you acknowledge and accept the terms outlined on this site.
How it all works
- Per Person breakdown
- Cancellation & refund
- Terms & conditions
- more company policies
We thank our community for welcoming us and allowing us to serve these magnificent islands with sincere gratitude. Our mission is to pay tribute to the essence of this land, honoring Hawaii’s timeless traditions and culture. It is an honor to embark on this path with you.
Explore Routes
Pick from iconic destinations like Pearl Harbor, the North Shore, or a majestic Circle Island adventure to perfect your getaway!
Select Length
Enjoy a half-day excursion or a full-day adventure. You can go all out with a sunrise-to-sunset tour and make the most of your day.
Must See Stops
Customize your private tour with family favorites, local cuisine, shopping, hiking, and visits to some of the best island beaches.
Planning your private tours of Oahu
FAQʻs
With so much to see and do, you may have as many questions.
Contact
Let us help make your family trip to Oahu truly unforgettable.
Quiz
Take our fun tour personality quiz for help with the perfect route.
Some locations, like the North Shore of Oahu, have specific requirements or limitations, particularly for out-of-state visitors and commercial operators.
Featured Private Tours
We love designing customized Hawaii tour experiences with safety in mind. We always aim to make every part of your journey effortless and unforgettable. Here are some unique options created with your loved ones in mind.
Oahu Transfer Tour
- Up to 7 guests w/ luggage
- Choose from any routes
- 6 hour custom private tour
Pearl Harbor Tour
- Pearl Harbor National Memorial
- 2-3 exhibits + City or visit all
- 9 hour custom private tour
Oahu Combo Tour
- Up to 7 people w/ their bags
- Choose any routes or location
- 12 hour custom private tour
Unsure which Hawaii transportation service suits your needs? Try our quick quiz to find the best fit, or scroll to the footer for easy search options and navigation to discover your ideal choice.
Home » Pricing & Policies » Liability Release